‍Position title: Digital Communications & Social Media Specialist

Position Type: Full-Time, Employee
Location: Remote (United States-based)
Reports To: Chief Operations Officer
Application Opens: February 10, 2025
Application Deadline: Applications will be reviewed on a rolling basis. Early submissions are encouraged, as the position will remain open until an ideal candidate is identified.

About Frontline Justice

Every year, Americans face over 120 million unresolved civil (non-criminal) legal problems, with 92% of low-income households unable to access the legal help they need. Despite the number of lawyers in the U.S. having quadrupled since 1970, the access to justice crisis continues to grow.

At Frontline Justice, we’re leading a bold, nonpartisan movement to reimagine who can provide legal help. By advancing the role of community justice workers—trained advocates who help people navigate legal challenges—we’re working to democratize access to justice for those who need it most.

Our work focuses on five core strategies:

• Building Capacity & Ensuring High Standards
• Redesigning Policy & Regulations
• Increasing Resources
• Engaging Communities
• Inspiring & Informing the Public

To learn more about our mission and impact, visit About Frontline Justice.

Job Summary

We’re seeking a Digital Communications & Social Media Specialist to help amplify Frontline Justice’s mission, elevate our digital presence, and drive meaningful engagement. In this role, you’ll craft compelling content for social media, our website, and newsletters; manage and grow our social media platforms; build and nurture media relationships; and ensure that our messaging is cohesive, impactful, and mission-aligned.

If you’re a creative storyteller with a passion for equity and community empowerment, a creative mindset focused on content development and digital engagement, and the ability to thrive in fast-paced, dynamic environments—we’d love to connect with you.

Key Responsibilities

Digital Communications & Content Development

• Develop and execute data-driven communication campaigns aligned with organizational goals.
• Manage a content calendar for social media (Twitter/X, Facebook, LinkedIn, Instagram), newsletters, and the website.
• Craft engaging, platform-specific content to grow brand awareness and inspire action.
• Lead the creation and distribution of bi-monthly newsletters, repurposing content across digital channels.
• Monitor online trends and adjust content strategies to optimize engagement.

Website Content & Digital Management

• Ensure timely updates of news, stories, and events on the website.
• Maintain brand consistency across digital platforms, including website content, newsletters, and social media.
• Optimize website content for search engines (SEO) and user engagement.
• Manage and update content on community platforms, foster engagement, and ensure alignment with organizational messaging.
• Contribute to the growth of online communities by curating relevant content and moderating discussions as needed.

Graphic Design & Visual Storytelling

• Design compelling graphics, infographics, and presentations using tools like Canva, Figma, or Adobe Creative Suite.
• Manage brand assets to ensure cohesive visuals across all communications.
• Collaborate with internal teams and vendors to produce high-quality visual content for campaigns and events.

Media Relations & Storytelling

• Draft press materials, pitch stories to leadership, and manage media inquiries.
• Collect and showcase powerful stories from community justice workers and allies to highlight impact.
  

Cross-Functional Collaboration

• Work closely with program leaders to highlight key events and initiatives across digital channels.
• Coordinate with the external strategic communications firm to ensure creative content aligns with broader organizational goals.
• Collaborate with the Program Coordinator to review performance data, apply insights to content strategies, and support continuous improvement of digital engagement efforts.
• Develop advocacy toolkits and campaign materials for stakeholders.
• Support crisis communications by addressing feedback promptly and professionally.

Qualifications

Required:

• Associate or Bachelor’s degree in Communications, Digital Marketing, Graphic Design, Public Relations, Journalism, Marketing, Media Studies, or a related field—or equivalent experience.
• 3+ years of experience in digital communications, marketing, public relations, or a related role.
• Strong writing, editing, and storytelling skills with the ability to engage diverse audiences.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and document management tools like Google Drive or Dropbox.
• Proficiency in design tools like Canva, Figma, or Adobe Creative Suite.
• Experience managing social media platforms and using tools like Loomly, Hootsuite, or SocialBee.
• Familiarity with analytics tools such as Google Analytics, MailChimp Analytics, and related platforms.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Comfortable with working remotely and virtual communication tools like Zoom, Slack Huddle, or Google Meet.
• Ability to adapt quickly to new technologies and tools.
• Strong relationship-building skills with both internal and external stakeholders.
• Ability to work effectively under pressure in a fast-paced, dynamic environment.

Preferred:

• Experience with nonprofit communications, advocacy campaigns, or social justice initiatives.
• Knowledge of issues related to economic mobility and support for underserved communities.
• Commitment to public service, equity, and expanding access to justice.

Expected Outcomes

• Increased visibility and awareness of Frontline Justice’s mission across digital platforms.
• Enhanced engagement and audience growth through creative content and campaigns.
• Stronger media relationships and partnerships that amplify our work.
• Consistent, impactful messaging that reflects our values and drives community impact.

Compensation & Benefits
The annual base salary band for this position is $69,000 to $86,000, commensurate with experience and qualifications. This role includes a highly competitive benefits package designed to support your well-being and professional growth.

How to Apply
Interested candidates should submit their resume, cover letter, and portfolio (optional) via the application link below.

• Direct applicants only—we do not work with recruitment agencies.
• Applicants must be based in the United States and legally authorized to work in the U.S. without sponsorship.
• We kindly request no follow-up emails or phone calls; we will reach out directly to candidates selected for the next stage. All candidates who are not selected for first-round interviews will be notified.

APPLY HERE

We encourage early applications, as submissions will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Employer
Frontline Justice, an initiative of the Office of American Possibilities Fund, a sponsored project of Rockefeller Philanthropy Advisors, Inc., is an equal opportunity employer. All hiring decisions are based on qualifications, merit, and organizational needs without discrimination against any protected class under applicable state and federal law.

To comply with federal law, Rockefeller Philanthropy Advisors, Inc. participates in E-Verify, a program operated by the United States Citizenship and Immigration Services.

E-Verify Participation (English/Spanish)
Immigrant and Employee Rights (English Spanish)

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